FAQ - Wedding Photography

Before you go searching for the answer to the age-old question, "how much do you cost?" (general pricing is listed below), there is a vast array of factors to consider when hiring a wedding photographer and we encourage those who inquire with us to set up an initial, no strings attached meeting or video conference call to go over all of these factors to consider.  Even though we may seem like we're only in the business of taking pictures, we believe a huge part of our job is to help each and every potential client make the best decision when choosing their photographer, regardless of whether that ends up being us or not.  If you would like to set up a time to meet or a time to video conference, feel free to contact us!

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How do you work with your wedding clients?

Our focus is not only to provide our clients with actual wedding photos, but to provide an overall experience by working closely with our clients from the very day they contact us, all the way till the day of their wedding.  We do this in five phases:

Our Process

Phase One
Are we right for you?

We begin with an initial meeting where we not only answer any questions you may have, but also go over a multitude of factors to consider before deciding whether or not we are the right photographers for you.  Regardless of whether you choose us or not, we want to ensure you make the best choice for you.

Phase Two
Lock us in!

If you decide that we are the best photographers for you and would like to lock us in for your special day, we have an agreement and retainer fee.  Both can be conveniently completed online.  
Pro Tip: Always look for a wedding photographer that has these two things in place to lock in their services.  Without them, you have no guarantee your photographer will actually show up on your wedding day!

Phase Three
We love to hear from you!

We offer all of our clients unlimited communication to answer any questions you may have during your planning process.

Phase Four
Wedding Ceremony 101

We schedule a Wedding Planning Meeting with you about one month or so before your wedding.  We want to know everything from the family heirlooms you might be wearing, to the timeline of your reception to make sure we don't miss a beat on your special day.  We also provide our Wedding Ceremony 101 Session where we cover all of our tips and tricks that we've learned over the years to help you get the photos that you want from your wedding ceremony!

Phase Five
Wedding Time!

After working with you throughout the planning process, our hope is that when we arrive on your wedding day that you feel like we are just another couple of friends that are there to help you celebrate, not strangers that you are meeting for the first time.

Final Payment/Delivery

Final payment is due prior to the final delivery of photos.  Final delivery of photos will be made via a private/shareable online gallery accessible via an app on mobile device or through web browser.


How do you shoot weddings?  What do you take photos of?

Weddings are covered by two photographers, one main (Tracey) and one assistant.  We are more "photojournalistic" in our approach which means the majority of the photos are taken candidly or with a documentary purpose and are meant to capture all of the elements of the wedding day so you can go back and relive it every time you look through them in the future.  Photos from a typical wedding day include getting ready, the ceremony, formal family portraits, wedding party portraits, wedding portraits of the couple, and the reception.


What are your rates?

Wedding Rates

Full Day
(8 hours)

Half Day
(4 hours)

Custom (1-10 hours)




First hour: $700
Each additional hour: $500

What's Included

  • 2 photographers (one main photographer and one assistant photographer)
  • One-on-one meetings:
    • Initial Consultation Meeting: a meeting to discuss whether or not we're the right photographers for you before you make a final decision on booking with us
    • Wedding Planning Meeting: Approximately one month before your wedding day we touch base to go over the entire plan for your wedding day
    • Wedding Ceremony 101 Session: During the Wedding Planning Meeting we cover all of our tips and tricks that we've learned over the years to help you get the photos that you want from your wedding ceremony!
    • Unlimited communication throughout the entire process
  • Total number of delivered photos depends on shooting time and wedding details (no specific quantity guarantee)
    • Approximately 50-60+ artfully processed photos per hour of shooting time
    • For custom 1-hour sessions / elopements: Approximately 100-150+ artfully processed photos
  • Image files come with full reproduction rights
  • Image file delivery via private/shareable online gallery (accessible via an app on mobile device or through web browser)

Things to Consider

  • Travel fees apply for sessions taking place outside of Hilo, HI
  • All rates include Hawaii State GE Tax
  • Cash discounts available
  • Processing time takes approximately 1-2 months (maybe longer during peak seasons)
  • Please contact us for more information or to arrange a free consultation


Do you offer discounts?

If you are one of our past clients or were referred by one of our past clients please let us know. Kamaaina and cash discounts are available.

Unfortunately we do not offer discounts by request.  However, we may be able to provide you with a customized session that will work within your budget.  We do nothing less than pour our whole hearts into what we do and feel that our prices are fair for the work we offer our clients.  There is a tremendous amount of time spent not only behind our cameras shooting, but also prepping, planning, post-processing, editing, and crafting our portraits.


Do you travel and what are the fees?

Who doesn't love to travel!  For sessions taking place outside of Hilo, HI, travel fees include the cost of time traveling, gas, airfare, luggage, hotel, car rental, fuel, food, and/or parking.  Contact us for a personalized quote.


How do we book your services?

Please send us an email via our contact us section with your wedding date, location and other details so we can check our availability and schedule an initial meeting with you.  We recommend that your wedding date be solidified and venue booked prior to scheduling an initial meeting.  If you decide that we are the best fit for you, the date and time of your event will be reserved as soon as we receive your signed contract and non-refundable, non-transferrable, reservation retainer payment.  Your contract will contain additional details regarding the retainer payment and cancellations.  The remaining balance is due before the final delivery of your photos.


Can we have prints made?

Yes.  We release reproduction rights to all photos delivered to our clients so they may have prints made wherever they choose.  We also offer reasonably priced prints through a professional developing lab that can be ordered directly from your private online gallery by request.


What kind of equipment do you use?

We shoot with Nikon D750 and D600 cameras, along with a variety of high quality wide angle, fixed prime, and telephoto lenses.  We also shoot with an array of light modifiers and speed flashes that allow for us to shoot adequately and artistically in even the most challenging of lighting situations.


Can you photoshop me to look skinnier and younger?

As much as we all wish to be skinnier and younger, we do not "photoshop" or alter photos to affect what was physically present at the time the photo was taken.  Altering what was physically captured in a photo can be a very complicated and time consuming process that in our opinion can actually devalue a photo because it is no longer genuine.  Small marks and blemishes may be considered for editing if it can be reasonably done.


Do you work with "shot lists" or pinterest boards?

As with any creator of an artistic medium, much time and practice has been devoted towards creating our style of photography. Unfortunately, we do not work with shot lists or pinterest boards to figure out what kinds of photos or poses to take for you.  The only exception is a shot list reflecting the different combinations for the formal family portraits at weddings or large family sessions.  Our clients hire us for our style and creativity to craft their photos.  Please only choose us to take your photos if our style fits what you are looking for.

If there is a specific photo or pose you would like to try, it will be considered on a case by case basis and requests must be made in advance.  We can attempt to create a photo out of your vision, however, we cannot guarantee that we will be able to fulfill all requests.


How long does it take to get our finished photos? Why does it take this long?

Photos from wedding sessions can take 1-2 months to process. Processing time may also be longer during peak seasons. We invest a large amount of time post-processing, editing, and crafting your portraits. This is the main reason why we take on a limited number of clients during the year. We know that the each and every photo we take is a once in a lifetime moment to be cherished forever, so we will never compromise quality for the sake of rushing a final product to our client.


Do you have liability insurance?

Yes.  Sometimes venues require vendors to provide proof of liability insurance.  We are more than happy to work with your vendor to make sure all of their requirements are met.


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